Login | Support 24x7 Helpdesk Support 02 8011 0210 | 1300 660 368
Business Support Information Technology

What is Microsoft 365 Copilot and How Does It Work?

Microsoft 365 Copilot is a new feature integrated into Microsoft 365 that aims to enhance productivity, creativity, and collaboration in the workplace. It works alongside users, embedded in the Microsoft 365 apps that are commonly used every day, such as Word, Excel, PowerPoint, Outlook, and Teams.

By leveraging the power of large language models (LLMs) and the data in the Microsoft Graph, Microsoft 365 Copilot transforms the way we work and interact with these applications. This article will delve into the key features and functionalities of Microsoft 365 Copilot, shedding light on how it simplifies the intricate process of migrating to Microsoft Office 365.

What is Microsoft 365 Copilot?

Microsoft 365 Copilot is a revolutionary cloud-based service created by Microsoft to assist organizations during their transition to Microsoft Office 365. It acts as an intelligent co-pilot, guiding IT administrators and users through the intricate migration process seamlessly. The platform’s main goal is to ensure a smooth migration while minimizing disruptions to business operations.

How Does Microsoft 365 Copilot Work?

Microsoft 365 Copilot operates as a sophisticated cloud-based service that provides invaluable assistance during the transition to Microsoft Office 365. To understand how Microsoft 365 Co-pilot works, we can break it down into the following components

Large Language Models (LLMs): The LLMs used for Microsoft 365 Copilot are hosted in the Microsoft Cloud and are not trained on your organizational data. Copilot automatically generates suggestions and assistance based on the data in the Microsoft Graph and the LLMs.

Orchestration Engine: Microsoft 365 Copilot has a powerful orchestration engine that scans relevant inputs from OneNote, Word, or PowerPoint files to help generate a great starting point. This engine is responsible for generating suggestions and assistance based on the data in the Microsoft Graph and the LLMs.

Integration with Microsoft 365 Apps: Integrated into the productivity apps millions of people use and rely on every day for work and life — Word, Excel, PowerPoint, Outlook, Teams, and more. An intuitive and consistent user experience ensures it looks, feels, and behaves the same way in Teams as it does in Outlook, with a shared design language.

Business Chat: Integrated with Business Chat, an entirely new experience that allows users to communicate and collaborate more effectively. Business Chat leverages the power of Microsoft 365 Copilot to provide intelligent suggestions and assistance in various Microsoft 365 applications.

Data Privacy and Security: Designed with data privacy and security in mind. The LLMs used for Copilot are hosted in the Microsoft Cloud and are not trained on your organizational data. Copilot automatically generates suggestions and assistance based on the data in the Microsoft Graph and the LLMs.

Migrating to Microsoft Office 365

In addition to the features of Microsoft 365 Copilot, it is worth mentioning the benefits of migrating to MS Office 365. Microsoft Office 365 is the essential foundation for modern work, bringing together various capabilities required for a seamless and productive work environment. Some of the benefits of migrating to Microsoft Office 365 include:

Minimizing Downtime: Downtime during migration can lead to lost productivity and revenue. Microsoft 365 Copilot’s automated migration process minimizes downtime by efficiently moving data and resources to the cloud without disrupting critical business operations.

Ensuring Data Security: Data security is a top concern for any organization, and migrating sensitive information to the cloud requires extra precautions. Microsoft 365 Co-pilot prioritizes data security during migration, employing encryption and other security measures to safeguard data throughout the process.

Streamlining Collaboration: Microsoft Office 365 offers a suite of powerful collaboration tools that can transform how teams work together. It ensures a seamless transition to these tools, allowing employees to collaborate effortlessly, whether they are in the office or working remotely.

Key Features

Microsoft 365 Copilot boasts a wide array of key features that make it an indispensable tool for organizations undergoing migration to Microsoft Office 365. These features are designed to simplify the migration process, enhance user adoption, and ensure a seamless transition to the cloud-based productivity suite.

Automated Assessment and Readiness Checks: This feature analyzes data, user profiles, applications, and network configurations to determine the organization’s readiness for migration.

Seamless Data Migration: Excels in automating data migration tasks to ensure a smooth transition.

User Training and Adoption Support: Ensuring that users embrace the new Office 365 environment is vital for a successful migration.

Real-time Monitoring and Insights: Provides a centralized dashboard that allows IT administrators to monitor the migration status, user activities, and system health in real-time.

Proactive Support and Troubleshooting: The platform acts as a reliable co-pilot throughout the migration journey, offering proactive support and troubleshooting assistance.

Data Security and Compliance: It employs robust encryption and security measures to protect sensitive information, ensuring a secure transition to the cloud.

Scalability and Flexibility: It is designed to be scalable and flexible, accommodating future expansions and changes without disrupting ongoing operations.

Post-Migration Optimization: This feature ensures that organizations can fully utilize the suite’s capabilities, driving long-term productivity gains.

Cost Management and Optimization: The platform helps reduce the overall cost of migration, maximizing return on investment.


Microsoft 365 Copilot is a game-changing feature that revolutionizes the Microsoft 365 experience for users and businesses alike. By harnessing AI-driven insights and personalized learning pathways, Copilot empowers users to work smarter, not harder, and unlock the true potential of the Microsoft 365 suite.

Enhance Your Workflow with Microsoft 365 Copilot

To fully leverage the potential of Microsoft 365 Copilot, partner with Computer Support Professionals, specialized in providing Microsoft 365 Consulting Services for businesses of all sizes. Don’t let your Microsoft 365 experience be limited by obstacles or unexplored features. Contact us today to elevate your Office 365 and take your workflow to new heights.

Also Read:

Migrating to Microsoft Office 365: Best Practices and Considerations