Healthcare Technology Solutions

Healthcare Technology Solutions

You didn’t become a medical professional to spend time investigating internet and phone providers or trying to troubleshoot computer problems. But for many healthcare providers, this is their reality.

Computer Support Professionals specialise in assisting health professionals like you with every aspect of your IT systems and technology.

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Our services include the ability to act as your in-house technology adviser so not only do we monitor your systems to prevent downtime. We also investigate new technologies and products to see if there is a better and/or cheaper option for your medical center.

SIMPLY EASIER

We consider ourselves part of your team – your technology partner and our job is to take care of all of your IT systems including:

  • 24/7 unlimited support whenever you need it
  • The complete fulfillment of the RACGP information security and privacy guidelines
  • Protection from cyber threats
  • Clinical data security and backup
  • Staff monitoring
  • Cloud storage solutions
  • Automatic weekly backups
  • Reduced print costs
  • Server maintenance and support
  • Software and/or hardware updates
  • Computer maintenance, support and monitoring
  • Password management
  • Website management
  • Internet services
  • Telephone systems
  • Wearable technology advice and supply
  • Management services for existing vendors
  • Online reputation management
  • And much more

BENEFITS

Healthcare Technology Solutions Benefits

WHY CHOOSE US

  1. We are specialist Medical IT Support Providers with a thorough understanding of the challenges and compliance requirements of healthcare practices.
  2. We operate 24/7 so you will always have the help and support you need.
  3. You can rely on us to provide fast backup solutions with instant server access in case of disaster. What’s more, we can usually recover your server within 30 minutes and will keep you operating while we work remotely to recover your data. That means patient care is never compromised.
  4. You receive a dedicated technology advisor to assist you with all of your requirements. In addition, your advisor will help you remain compliant while ensuring your practice operates efficiently and cost-effectively.
  5. There are no nasty surprises with our Fixed Price Services.
  6. We offer flexible support packages to fit your requirements.
  7. We can operate as your full-time IT department – without the high overheads – to provide all the support you need, when you need it. We can even assist your practice with preparation for a compliance audit.
  8. We have strong partnerships with all the leading IT service vendors to provide you with the best available options to suit your needs and budgets.
  9. We are industry leaders in cybersecurity protocols and data protection.

Our Framework

We ensure that your computers and servers fulfill the RACGP computer security guidelines

  • Cloud solutions
  • Server maintenance
  • Software/hardware updates
  • Weekly backup
  • Clinical data security/backup
  • Server support
  • Desktops/laptops support
  • Application support
  • Right wearable technology
  • Cyber threats protection
  • Password management
  • Staff monitoring
  • Print costs reduction
  • Vendor management
  • Website management
  • Online reputation management

IT ALL BEGINS  WITH 3 SIMPLE STEPS

For more information or to arrange an obligation free IT system audit, call us on 1300 660 368 or email sales@cspro.com.au