Digital Media Marketing Manager at Computer Support Professionals & Digital Links


Business Growth with a Good Website During Covid-19

During the time of Covid-19, 40% of Australian businesses are operating online, internet and website consumption is increased a lot from 2020.

Businesses are delivering their products and services online and earning more than ever.

If you are unable to operate your business physically, there is still plenty of opportunities for you to generate a great revenue with perfectly efficient website and a good digital marketing strategy.

If you have less budget, don’t worry because there are also some free tools available online to set up an online store including Google My Business and Yelp.

The ultimate goal is to get the attention of users through your online presence and attract them to the website. In this way, you can display your business and earn safely during Covid-19.

All you need is to get a splendid and elaborative website, whose performance will play a vital role in your sales. A good optimized and efficient website is a key to greater revenue.

Importance of Good Web Development

When a client comes to your website all he wants is a product with easy navigation and a complete description of a particular product to buy it, by staying at home and practicing social distancing, staying safe.

As the competition is higher now, you have less time to convince your client to buy a product. There are thousands of other options also available for them. You can earn their trust by maintaining a good website.

Key Factors of an Optimized and Efficient Website:

• Responsiveness and speed of it.

• User Friendliness and easy understandability.

• Your Domain Name or brand name to earn trust.

Colour Branding also has a great influence to attract consumers.

• Keep your Digital Marketing up-to-date

Computer Support Professionals is passionately producing and maintaining websites and Website Development that are search engine optimized, work flawlessly on personal devices (including iPad, iPhone, Droid, etc.), are artistically alluring, secure, and completely user-friendly. We have affordable web packages to cater to all your business needs.

We also provide color branding consultants, choose the right colors and attract more customers.

Article Courtesy: Digital White Space







Insurance Premiums Data Leak because of Cyber Attacks

Australian organizations have been hit hard with the expense of data leak of premium up to 30 percent to cover cyber-attacks, as reported by insurance brokers Marsh.


This is increasing rapidly in the country because insurers are not spending on the IT services for covering such costly cyber and ransomware attacks, in which hackers demand payment and hostage the data until they get the amount they are asking for, and also leaks valuable information all over the internet.


Marsh’s head of global placement for the Asia-Pacific region John Donnelly said “There is just an increasing number of ransomware attacks, The losses … are significant.”


Many organizations are affected by cyber-attacks including Nine Entertainment, publisher of the Australian Financial Review, and logistics outfit Toll. The toll was under a cyberattack which seemed like the Ransomware Attack but no demands were made to Nine.


Marsh noticed that organizations that renewed their yearly insurance in the first quarter of 2021 had a 35% chance to deal with cyber-attacks in the United States, “double the increase seen in the prior quarter and the largest increase since 2015”. In Britain, it was 29%.


Mr. Donnelly discussed a fear for insurers and stated that unlike geographically restricted events e.g., cyclone hitting North Queensland, a cyber-attack could strike across a company’s systems. “It has the potential to be global,”..


As part of the Australian Govt. Stay Smart Online partner, Computer Support Professionals can also measure the security health of your business with the latest industry best tools and application. We can help you to protect your business from the latest threat which can cause a security risk and damage your identity.


  • Managed security services and solutions
  • Design security solution as per business needs
  • Cybersecurity awareness programs
  • Anti-Virus and Anti-ransomware solutions
  • Enterprise and SMB risk and IT compliance strategies
  • Security risk assessment
  • Identity and access management
  • Security audit and Incident investigation

Article courtesy: financial review



All About Incident Response Plan and Why It Is Important for You Medical Center

An incident response plan is a standardized way to plan, identify, prevent, and recuperate from a suspected cybersecurity breach. It enables an enterprise to respond to cybersecurity incidents in a timely and efficient manner, thereby protecting its data, money, and reputation.

Being a victim of a cyber-attack is harmful enough, but companies who fail to take the necessary precautions may face litigation from employees or shareholders, as well as regulatory penalties. They will also discover that their insurance provider will deny their claim if they do not follow such pre-determined procedures.

A well-developed incident response plan should make sure that proper steps are followed. It usually comprises of the following elements.

  • what role the incident response plan plays in the organization’s overall mission.
  • How an organization approach an incident plan
  • Activities that must be completed during each phase of an incident response
  • The channel of communication between the IR team and organization members
  • A method to measure the overall effectiveness of incident response capabilities

Why Incident Response Plan Is Crucial

Cyber accidents are more than just technological issues; they’re also business issues. The quicker they’re dealt with, the less harm they’ll do.

IRPs shorten the time it takes to remediate an issue, which can have a big effect on a company’s budget. According to a 2017 IBM report, if cyberattacks are controlled within 30 days, the loss to the organization can be reduced by up to $1 million.

Despite the clear cut importance of an incident response plan, about 77% of the organization doesn’t have any IR plan (Ponemon)

These numbers are alarming, particularly when you realize that 57% of organizations say the time it takes to fix cyber incidents in their organizations is getting longer, and 65% say the seriousness of the attacks they’re facing is getting worse.

Creating And Incident Response Plan

Medical centers usually lack the in-house expertise necessary to create or implement a successful plan on their own. Whether they’re fortunate enough to have a dedicated team, they’re either tired from a barrage of false positives from their automated detection systems, or they’re too preoccupied with current activities to keep up with the new risks.

Computer Support Professionals provide Medical IT Services to your Medical Centre Check Out.

Call us at 1300 660 368

Email us at sales@cspro.com.au

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Data Theft in Healthcare Sector: The Facts, The Cost And How To Avoid Them

The healthcare sector has a disproportionate number of data thefts, and the acuteness of these thefts – both in terms of average financial cost per record and the social effect of stolen health records – far outweighs thefts in other industries.

As per the Australian Information Commissioner’s (OAIC) “The health sector reported the largest number of data breaches in 2020 and according to the predictions of cybersecurity ventures, there will be two or three times more cybersecurity attacks in 2021 in the healthcare sector as compared to other sectors globally.

Understanding the problem: why do data breaches burgeon in the healthcare industry?

The high rate of data losses in the healthcare sector is due to the shift of healthcare information and current health practices into the digital doorway- a transformation that is taking numerous forms, including:

• Increase in the usage of medical devices and patients wearables like an insulin pump, pacemaker that are the link to the internet, and directly gathering and organizing patient information.

• The growing use of telecommunication technologies like telehealth, telemedicine to remotely provide healthcare services.

• The execution of electronic health records system, both inside individual practitioners and hospitals and around the country via the My Health Records (MHR) scheme.

All of these innovations enable more sensitive care and greater control over a patient’s health and data. But advancements in connectivity (especially where the medium of communications is not encrypted), the centralization and consolidation of delicate information, and expanding access to that data to a wide variety of organizations all increase the risk of unintentional or malicious data thefts unless adequate protection measures are implemented.

Healthcare data is a valuable and non-perishable resource.

• Healthcare data is critical if theft: In the health sector, ransomware attacks are more likely to succeed because they interrupt the organization’s activities, impacting both patients and employees (sometimes affect daily operations and care). As a result, healthcare organizations need immediate access to their databases and are more likely to comply with the hacker’s claims.

• Healthcare data is hard to change: Health records related to diseases and surgeries, unlike a credit cards or payment information, are not ‘perishable’ and are therefore difficult to replace. This implies that after a breach, it maintains its value for a longer period of time.

• Healthcare stolen data sells at a very high rate: Health information is critical (Medicare details sold for A$29 per record in 2017) and can be used for identity frauds or other fraudulent activities that take advantage of a person’s medical conditions or payments, such as creating false insurance claims, acquiring medical equipment, or gaining access to various prescriptions.

Cost of Data Breaches

Any sort of breach is costly, as noted by the IBM security report, on average one incident costs $6.45 million to a healthcare organization, which is about 65% more than the cost of mitigation in our industries. No health care organization, irrespective of its size, can bear to suffer a security breach, it may also include the extra cost of HIPAA fines along with reputational harm

What should practices do?

To protect from data breaches healthcare administrations should follow the following steps:

• Take services from a professional managed IT services providing company, for maintaining and securing their IT networks properly.

• Perform well develop cybersecurity risk assessment, to check the cybersecurity risk prevailing in the system.

• Audit data storage processes on a regular basis to ensure compliance with data storage policies and procedures.

• Provide training to staff members on cybersecurity risks and data/privacy best practices.

• Comprehend and put into practice a ‘privacy by design approach to business activities, particularly in the design and execution of new projects.

• Develop a data breach response squad and a robust data breach response plan. To react to possible data breaches rapidly and efficiently while minimizing harm to individuals (and therefore the monetary and reputational costs of the thefts)

Computer Support Professionals provide Medical IT Services to your Medical Centre Check Out!

Call us at 1300 660 368

Email us at sales@cspro.com.au

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Jia Paracha


Facebook Data Breach

Facebook’s Hundreds of millions of Data Leaked

Originated from exploitation of a feature over Facebook:
According to a statement of Facebook, reportedly over 530 million user’s data is leaked potentially originated from the exploitation of a feature over Facebook in 2019. During this incident, the company kept it secret after identifying the damage is done.
A Facebook spokesperson told Insider that the data had been scrapped because of a vulnerability that the company patched in 2019.
Business Insider announced a week ago that contact numbers and other information provided by users on their profiles were accessible publicly anyone can access it and it can be used easily.

According to Facebook “Malicious Hacker” had acquired the information before September 2019 by strikeout profiles utilizing a weakness in the online social media service’s  to sync information of profiles.

Data Breach

A person in a low-level hacking forum on Saturday two weeks ago distributed the contact numbers and information of countless Facebook clients.
The information did not include financial information, health information, or passwords, Facebook said, but no matter what still data leak leaves users unsafe, security experts say.
Contact numbers are widely used to connect users to their digital accounts, including the use of two-factor authentication with the help of text messages and phone calls to verify one’s identity.
A cybersecurity expert CyberScout founder Adam Levin says “Scammers can do an enormous amount with little information from us,” The information did not include financial information, health information, or passwords, Facebook said, but the data leak still leaves users vulnerable, security experts say.
With IT Security Service,  Computer Support Professionals can also measure
the security health of your business with the latest industry best tools and
application. We can help you to protect your business with the latest threat
which can cause a security risk and damage your identity..



For Details and Pricing:

Call us at 1300 660 368

Email us at sales@cspro.com.au

Follow Us on FacebookTwitterLinkedIn and YouTube.

Why do you need SEO for your Business Website?

Introduction to Search engine optimization (SEO)

Search engine optimization (SEO) is the process of optimizing your website content and website ranking on search engines, like Google, whenever a person search with the key words the purpose is to present your webpage among the list of the top searches. In terms of SEO, it consists of the searcher, search engine, and your very own website.

Reasons Why a Website Should have a Good Search engine optimization (SEO)

SEO Search engine optimization

Optimized Site Has More Traffic of Audience

SEO’s goal is to improve Websites’ rankings on a search engine so when a person types a keyword in a search bar it shows your profile on the front page of it.

The purpose of SEO is none other than gaining high rankings which leads to attracting more traffic from the audience, buyers, or consumers and also to sustaining those audiences as your potential customers.

A Good SEO Saves Cost of digital Advertisement

When your SEO is good you don’t need to pay for Ads unless you want one. There are two types of search results that generally appear on a search engine.

SEO Search engine optimization

First Column is for the paid Ads and the other columns are for organic searches which appear based on your keyword.

SEO helps in gaining Trust:

As we all are daily users of internet and websites, suppose we click on a link on the back end it is broken and redirects us to some other page or has no attachment to any page, we feel exhausted and leave the site. SEO helps in making sure all the links are working completely fine, and error-free for a smoother user experience.


These are some of the major reasons you should consider SEO services for your website. And as an IT company, Computer Support Professionals also provide different SEO Services for your Business Growth. Our Support agreement can be custom designed based on the client’s requirement.

For Details and Pricing:

Call us at 1300 660 368

Email us at sales@cspro.com.au

Follow Us on Facebook, Twitter, LinkedIn and YouTube.


Alesia Samih

Backup Office 365

Backup Office 365

CS Pro Backup for Office 365 enables full or incremental back-up of selected Office 365 mailboxes, public folders, as well as data from SharePoint Online, One Drive for Business, and teams.

For backup storage advanced search options available and it allow you to recover either entire mailboxes and site collections, or just selected data types: from email folders, calendars, and contacts in Exchange Online or lists and libraries in SharePoint and One Drive to individual elements such as emails or e-mail attachments.

How does the program work?

Key features

Offline back-up of the mailboxes from Office 365

Back up the Office 365 mailboxes and save the copy locally. Enable automatic, incremental backups to keep your mailbox copies up-to-date. Keep the back-up as long as necessary to restore the backed-up data when needed. Unbind Office 365’s native retention periods.

Back-up of public folders in Office 365

Easily back up the contents of public folders in your Office 365 environment to make sure that no important data is permanently lost.

Back-up for SharePoint Online and One Drive for Business

Automatically back up data from SharePoint Online and One Drive for Business. With the program. You can provide an additional layer of protection by protecting entire SharePoint site collections and sites for teams, including sub pages, libraries, lists, folders, individual items, and you personal important files are stored on individual Drive of Office 365.

Backup of team data

Protect your team data by backing up documents stored on SharePoint and One Drive for Business pages. If necessary, move the data between teams or create new teams on a different Office 365 tenant with the backed up Exchange and SharePoint data.

Migrate from SharePoint Online and OneDrive for Business

Use CS Pro Backup for Office 365 to migrate content from one SharePoint or One Drive for Business platform to another. Simply download the data from the SharePoint online source and restore it to other destinations, such as a SharePoint page, library, or folder that reside in the same or different environment.

Continuous incremental back-up

Go through a one-time back-up or create jobs for automatically-recovering, incremental back-ups. All back-up jobs run in the background.

Data security

Never put all the eggs in a basket. CS Pro Backup for Office 365 lets you back up and store your cloud-based mailboxes locally. Each backup can be browsed offline and can be uploaded to the cloud or Exchange on-premises as needed.

Immediate back-up vs. Scheduler for automatic back-ups

Start the back-up immediately or use the built-in scheduler to create a job for automatic back-up.

Central Administration

Manage all mailbox back-ups from one place. Create back-up jobs for the entire Office 365 tenant or for selected mailboxes. Browse all offline back ups and play them without logging in to the user account.

Unlimited data retention and complete control

Keep your backed-up data for as long as necessary. Computer Support Professionals Backup for Office 365 secures Office 365 mailboxes locally. However, that’s why you do not have to worry about the data retention policy. You alone decide how long the back-up stays on your hard drive.

Export to PST and automatic archiving

Back up your backups with jobs that periodically archive your storage, or export the content to .pst files. Combine the archiving function with an adequate retention policy to control the usage of the storage.

Granular back-up for instance:

  • You can start the back-up process for one or more clients.
  • Back up selected mailboxes, folders, items with a specific date of change, or from specific folders.
  • Browse your back-up and view folders and items.

Granular restoration

Replay entire mailboxes, selected folders, or specific items. Your back-ups are also tored in chronological order. Each copy can be loaded as needed.

Version history and element search

Browse the back-up looking for specific folders or items. Use search filters such as modification date or sender properties to find the information you are looking for.

Data recovery to other mailboxes and Office 365 plans

The backed up data does not necessarily have also to be returned to the original location. Loads the items into other user’s mailboxes or into other Office 365 tenants.

Support for all element types

Back-up and recovery include all element types. Selected folder types such as a deleted items or junk e-mail can be excluded from the back-up process.

Neutral behavior

The back-up process is also invisible to the end user. It does not affect the availability and performance of Office 365 and the mailbox.

The best practice support(SEO)

Best Practice Support

  • Paid Search Management
  • Facebook Marketing
  • Landing Page Design
  • Link Building
  • Content Marketing
  • Video Marketing
  • Social Publishing
  • Reputation Management
  • Strategic Planning
  • Keyword Planning
  • Competitor Analysis
  • Website Optimization
  • Geo-Targeted Page Management
  • Schema Markup
  • Google+ Optimization
  • Citation Building
  • Google Search Console Monitoring
  • Google Analytics Reports
  • Keyword & Competitor Reports
  • Project Task Reports
  • Website Maintenance
  • BP support

These services provide you the best practice support to your system which can be easily maintain by service provider.

  • Local SEO

  • $499
  • Remarketing
  • Remarketing
  • 1 Landing Page
  • Basic
  • 1 Article
  • Get Started
  • Local SEO Pro

  • $699
  • 1 Campaign
  • 1 Campaign
  • 2 Landing Page
  • Intermediate
  • 2 Articles
  • 30 Sec Explainer
  • Get Started
  • Local SEO Master

  • $999
  • 3 Campaign
  • 2 Campaign
  • 3 Landing Page
  • Advanced
  • 3 Articles
  • 30 Sec Explainer
  • Get Started
  • SEO Dominator

  • $1299
  • 6 Campaign
  • 3 Campaign
  • 4 Landing Page
  • Expert
  • 4 Articles
  • 30 Sec Explainer
  • Daily Posts
  • Get Started
Internet Security Rules

Top 5 Internet Security Rules and Frequent Online Bugs

5 Internet Security Rules

Hackers are still looking for personal information that they can use to access your credit card or account information for internet security rules.
Uncertain surfing habits also pose other dangers: embarrassing personal comments or pictures that are hard to remove once online, or dating people you would never have encountered.

Below are the top 5 Internet security rules that help you avoid problems online and offline.

1. Limit yourself to a few but serious personal information.

Potential employers or clients do not need to know your relationship status or private address. All you need to do is know your background and professional background and how to get in touch with you.

After all, they would not give out strangely private information to any strangers – so you should not share them with millions of online users.

Secure your information through our “Managed Antivirus ServicesContact us for more details.

2. Pay attention to your privacy settings.

Marketing experts want to know everything about you – as do hackers. Both can find out a lot about you based on your browsing habits and social media usage.

But you can protect your information. As Lifehacker reports, settings are available in web browsers and mobile operating systems to help you protect your privacy online. Even large websites like Facebook offer privacy enhancements.

These settings are sometimes (deliberately) difficult to find because companies like to use your data for marketing purposes. Make sure your privacy settings are turned on and do not disable them.

Enhance your privacy through our “Managed Firewall Services” Contact Us for more Details.

3. Pay attention to your surfing habits.

You probably would not walk through a dangerous area of ​​your city – then you should avoid that online too. Cybercriminals often use dubious content as bait. They know that users sometimes look for questionable content, forgetting any caution.

The world of the Internet is full of hidden pitfalls that reveal your personal information or infect your device with malware through an unsuspecting click. By resisting the temptation, do not offer attackers hackers.

4. Use a secure Internet connection.

If you surf the Internet in a public place, eg. For example, over a public WLAN, you have no control over its security. Enterprise security experts talk about “endpoints” – these are the places where there is a connection between the private network and the outside world.

Your most vulnerable endpoint is the local Internet connection. Make sure the connection is secure. If in doubt, postpone entering personal information, such as: For example, your account number, at a later time when you can access a secure WLAN.

Secure Your network through our “IT Security Services” Contact Us for more Details.

5. Select Downloads carefully.

The ultimate goal of cybercriminals is to get you to download malware, programs that carry malicious code or steal information.

This malware can be camouflage as an app: from a popular game to a traffic or weather app. Computer Support Professionals advises against downloading any apps that are suspicious or from an untrusted site.

Starting a new medical center

Starting a new Medical Center?

Starting a new medical center?

We at Computer Support Professionals can work as your Information Technology Partner providing you the exceptional IT services required to keep your practice running without downtime.

Our 24/7 operation allows us to focus on regular maintenance to be carried out after the hours so that you can take care of your patients as we take care of your computers.

As your IT service provider we can offer the following services:

  • Setup new Network and Server
  • Install and support Practice management systems ( Best Practice, Medical director and others)
  • Provide full training and support on your Practice management system
  • Implement Security to avoid cybersecurity issues
  • Protect your practice from the crypto locker
  • We use smart intelligent threat protection systems
  • Install a firewall to protect incoming and outgoing network traffic
  • Setup Offsite and Onsite backup strategies and procedures
  • Fully Managed Cloud Solutions
  • Need to save money on your server, we can host your Practice management system on the cloud
  • Cloud Backup Solutions
  • Setup integration with other providers (Health link, Pathology, Medical Objects and Radiology.
  • Managed internet service with 24/7 support and backup service
  • Business Grade Phone system (VOIP)
  • Website development
  • Reputation management (Search engine Optimization and Social media)
  • Application development for Starting a new medical center.
  • Mobile App development to increase your patient engagement and setup apportionment
  • A business introduction Video
  • Password management system
  • Security measure and training programs for awareness
  • Ongoing education on update technology and IT Security Threats