About Us

Competency

Independent IT Consultants – providing you with the confidence and support you need to ensure your business stays online and operational

Computer Support Professionals is an Information Technology Managed Service provider company in Australia. Our proven team has worked with clients across a broad industry spectrum including small & medium enterprises, health services, educational institutes and hospitality sector amongst others. We have a diligent team to meet everyone’s IT needs with quality service and extremely competitive rates.

Quality
Commitment

OUR MISSION

Our mission is to improve our client’s organisational processes and increase functionality through bespoke and state of the art technical solutions. Our services can afford endless possibilities to achieve higher control and quality standards that contribute directly to the growth and success of our clients. Flair, ingenuity and devotion of our people is the key to our efforts and determination in serving our client needs.

WE IDENTIFY THE SYMPTOMS BEFORE PROBLEMS OCCUR

Every computer problem has sign-posts to warn you there is an issue. But if you don’t know what to look for, you won’t know what’s about to happen.

By remotely monitoring your computer systems, we’re able to pick up those subtle symptoms to prevent problems occurring.

YOU’LL RECEIVE 24/7 SUPPORT

For businesses that operate beyond 9-5, we offer 24 hour support, 7 days a week. It’s not an added extra – it’s what we do for all clients on our Managed Services Plan! It’s like having your own Helpdesk – but at a fraction of the cost. Imagine having someone to turn to whenever you have a tricky technology problem.

Our clients receive unlimited support for their whole team. So even if the problem is small (e.g. an Excel formula isn’t working) we are on hand 24/7.

A HOLISTIC APPROACH FOR ALL YOUR TECHNOLOGY

We can help you with all your IT and online needs including:

  • Performing regular monthly maintenance checks to proactively manage potential problems
  • Monitoring system backups and remedying any issues that may occur
  • Implementing software updates which keeps your applications secure and up-to-date
  • Selecting and installing hardware and devices
  • Recommending and supplying the right software for your needs
  • Installing back-up servers and/or cloud storage that’s the best fit for your business requirements
  • Seamlessly transitioning your current backups to a carefully selected cloud solution that’s the right fit for your business
  • Building and hosting your website
  • Registering your website domain name/s
  • Recommend and provide the right security measures for your website and computer system to avoid ransomware and hacking.
  • In fact, we are a proud Partner of Stay Smart Online so you can be sure all of our solutions comply with Stay Smart Online requirements.
  • Reducing phone costs by recommending and installing the best VoIP (Voice over Internet Protocol) solutions for your business
  • Providing advice on the optimal solution to connect remote users and/or multiple locations to your system
  • Arrange internet services based on the best provider for your location

We can supervise your existing suppliers or smoothly manage the transition to our knowledgeable team of experts. When it’s time to upgrade your technology, we will analyse your requirements and recommend the best options for your business and your budget.

OUR EXPERTISE HAS NO LIMITS!

Our team includes highly experienced, certified IT engineers. That means our engineers have passed extensive vendor certifications to achieve superior knowledge across a range of systems and products.

Our team have expertise across multiple platforms such as Microsoft, Cisco, Linux and Mac. In fact we are Microsoft Gold Service Certified Partners. So when you choose Computer Professional Services, you’ll benefit from a wide range of expertise to provide advice and troubleshooting for all the IT challenges your business might face.

WE KEEP YOUR PRIVATE FILES PRIVATE

Every business has information they don’t want to share with employees. But if you employ an internal IT consultant, they will have access to all of your files, accounts, emails etc. Is that what you want?

Many of our clients like the security of knowing their staff can’t access confidential business information. Our team of IT engineers understand the importance of security and privacy so you’ll know your information is in safe hands.

FIXED PRICE SERVICES

We stand by our word so if we give you a fixed price for the purchase or installation of new hardware or software, we mean it. There are no hidden extras. We deliver what we promise at the price we say.

FLEXIBLE SUPPORT PROGRAMS TO FIT YOUR REQUIREMENTS

Every business is different so we won’t try to slot you into a predetermined program. We’d rather analyse your needs to develop a carefully considered support package that delivers what you need at a price to suit your budget.

WOULD YOU LIKE THE SECURITY OF KNOWING HELP IS JUST A PHONE CALL AWAY?

Contact us